Maximising Your Health Care Coverage with the DVA Card

We are delighted to extend an invitation for all veteran and beneficiary cardholders to experience the care of our devoted team using their DVA Cards.
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Improving Your Access to Quality Dental Care with the DVA Card

DVA Cards are an essential asset for veterans and their dependants who need dental treatment at Transcendental Chatswood. The program covers the entire cost of all qualified treatments, making it much more budget-friendly for military personnel and their families who require this type of care.

Although some expenses may be required for certain high-cost dental treatments, these expenses are minimal and substantially lower than what you would pay without a DVA health card.

Take Advantage of the
Benefits of Your DVA Card

The DVA (Department of Veterans Affairs) Card can greatly improve your access to quality dental care. Here are some ways the DVA Card can help:

Access to a Wide Range of Dental Services

With a DVA Card, you have access to a range of dental services, including regular checkups, cleanings, cavity treatments, and denture services.

Greater Choice of Dental Providers

You can choose your own dentist who participates in the DVA program. This means you can choose a provider who is conveniently located and with whom you feel comfortable.

Reduced Out-of-pocket Costs

The DVA Card covers the cost of most clinically necessary dental services. This means you can receive the care you need without having to pay out of pocket.

Priority Access to Care

DVA Card holders may be given priority access to dental care, which can help you receive timely treatment.

Who Qualifies for a DVA Card: Understanding the Eligibility Criteria

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To be eligible for a DVA (Department of Veterans Affairs) Card, a person must meet one of the following criteria:

  • Has served in the Australian Defence Force (ADF) for at least one day
  • Be a currently serving member of the ADF
  • Be a former member of the ADF with qualifying service (including war-like service, non-war-like service, or operational service)
  • Be a dependant of a veteran

Please note that the eligibility criteria may vary depending on the specific type of DVA card.


Discover the information you require about DVA Cards by browsing through our frequently asked questions

No. If you have a DVA (Department of Veterans’ Affairs) card, you do not need to pay upfront for dental treatments that are covered. The DVA will cover the cost of your treatment directly with the dental provider. You will generally not be required to pay for the following dental treatments:

  • Routine checkups and cleanings
  • Cavity treatments
  • Tooth decay prevention
  • Dentures

However, some dental providers may require you to pay for any additional services or treatments not covered by the DVA card. It’s always a good idea to confirm the payment process with your chosen dental provider before receiving treatment.

If you have a DVA card, you have the freedom to choose any dental provider that offers services covered by the DVA. However, it’s always a good idea to check with your chosen dental provider beforehand if they accept DVA cardholders and that the specific services you require are covered by the DVA.

Some dental providers may also require you to make an appointment in advance or provide additional documentation. It’s always a good idea to confirm the requirements with the provider beforehand.

It is recommended that you visit a dental provider for a checkup and cleaning every 6 months. However, the frequency of dental checkups may vary depending on your individual oral health needs and any specific conditions or concerns you may have. Your dentist will advise you on how often you need a dental checkup based on your specific case.

Please contact TranscenDental Chatswood directly to book your appointment. When making your appointment, please provide us with your DVA card details so we can check your eligibility. At your appointment, you will need to bring your DVA Card with you, as well as any other relevant documentation or referral letters from your doctor.

Our experienced and friendly team is here to provide you with high-quality dental care, and we welcome all DVA cardholders to our dental clinic.

If you have concerns about the quality of dental care you have received with your DVA card, you should first raise the issue with your dental provider. They may be able to address your concerns and resolve any issues.

If you are not satisfied with their response, you can contact the Department of Veterans’ Affairs (DVA) to provide feedback or make a complaint. You can do this by phone (1800 555 254) or by filling out a feedback form on their website.

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